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The Robertson Library is seeking a library technician to work with the Library’s Access Services and Scholarly Communications and Resource Sharing Units. Reporting to the University Librarian and Scholarly Communications and Health Sciences Librarian, the successful candidate will provide front line support for library users, and undertake assigned projects. The applicant will be expected to demonstrate good communication ability, sound judgement, flexibility, and initiative.

RESPONSIBILITIES:

Access Services Duties:

• Work regularly scheduled shifts on the Service Desk to provide front line support to library users (approx. 20 hours)
• Implement library policies
• Assist library users locating and using library materials, services, and technology (e.g. copiers, printers, scanners)
• Circulate and check-in library resources, laptops, etc.
• Provide information/reference service both in-person, by telephone, and online via the library’s virtual chat service
• Supporting the maintenance of library collections including retrieving, moving, deaccessioning, and shelving library materials
• Prepare and update documentation
• Help train and supervise student assistants
• Conduct tours as required

Scholarly Communications and Resource Sharing Duties:

• Collect, organize, and enter citations and/or documents into repositories
• Provide support for ¾«Í¯ÓûŮ’s Open Educational Resources Development Program using Pressbooks platform
• Facilitate the creation of Digital Object Identifiers and ISBNs upon request
• Compile usage statistics from scholarly communications platforms
• Update content on web pages related to scholarly communications programs and services

Other Duties:

• Other duties as assigned

QUALIFICATIONS:

• A Library Technician Diploma or an equivalent combination of education and related work experience
• At least two years’ experience in an automated library environment
• Effective technology skills including proficiency with spreadsheets (Excel, Google Sheets) and other MS Office/Google applications
• Experience providing high-quality customer service
• Able to work day, evening, and weekend shifts as scheduled

ASSETS:

• Bachelor's degree from a recognized post-secondary institution
• Work experience in a university library
• An open attitude towards new technology and learning
• Experience working with institutional repositories
• Experience using web content management systems like Drupal, Wordpress, etc.
• Ability to perform bending/lifting, and to safely handle/shelve heavy items
• Ability to deal with diverse people in a calm, courteous, and effective manner
• Ability to prioritize work and meet deadlines, and work in a team environment
• Ability to exercise tact, courtesy, discretion and sound judgement
• Ability to work independently, as part of a team, and under limited supervision